Helping teams use Salesforce with confidence and consistency.

RW | Salesforce Training & Adoption

“One of our client leaders said this: ‘Robby is one of the most adaptable, agile learning professionals I have ever had the pleasure to work with, and we simply wouldn’t be able to do this project as effectively without his skills, temperment, and proactive approach.’ ”

— Amanda W.
Account Executive , Paragon

Robby Wagner

Robby Wagner

“Robby brings deep Salesforce expertise and blends it seamlessly with an understanding of human behavior and change management. He doesn’t just train-he empowers, guiding teams through complex systems learning with clarity, patience, and a real enthusiasm for helping others succeed.”

— Andrew Walling
AVP Capability Planning and Delivery, Sammons Financial Group

  • A structured review of your Salesforce learning materials, communication strategy, and user enablement approach — identifying gaps, quick wins, and recommendations for improving adoption effectiveness.

    • Review learning materials

    • Interviews with business leads, trainers, change managers, and a sample of end users

    • Adoption Gap Analysis and Role Coverage Assessment

    • Comprehensive Audit Report

    • Playbook with templates, checklists, and improvement roadmap

    • High-Level Enablement Roadmap outlining focus areas and recommended next steps

    Typical turnaround: 2–3 weeks depending on discovery activities

    Price: From $4,000

  • Ongoing part-time guidance for teams that need help maintaining training materials, running refresher sessions, and supporting change communications after rollout.

    • 20-80 hours per month (retainer)

    • Support with:

      • New training content and materials

      • End-user sessions or team refreshers

      • Train-the-trainer or enablement coaching

      • Support for internal communications and change initiatives

Services

Certified. Experienced. Proven.

  • 11x Salesforce Certified

  • Certified Salesforce Instructor

  • Certified Professional in Talent Development (CPTD)

  • Prosci-Certified Change Practitioner

  • 30+ Salesforce Projects across public and private sectors

CPTD Certified
Prosci Certified Change Practitioner
Salesforce Certified Instructor

“Not only does he have the multi-credentials to his name but he understands technical terms and explains them in the most business-friendly ways. Robby is a top performer and one of those rare talents to whom I recommend on any team or high-profile training session.”

— Andrea M., IT Project Manager
MTX Group, Inc.

Let’s Improve Adoption

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I work with both direct clients and consulting partners, and I’m happy to start with a short intro call.